Effective Date: 8/10/2024
1. Introduction
Thank you for shopping at Little Dreams Boutique. This Shipping Policy outlines our procedures for processing and delivering orders within the United Arab Emirates (UAE). By placing an order with us, you agree to the terms outlined in this policy.
2. Shipping Areas
We currently only ship within the United Arab Emirates. We do not offer international shipping at this time.
3. Shipping Methods and Costs
a. Shipping Methods
We offer the following shipping options:
- Standard Delivery: Estimated delivery within 3 business days.
- Express Delivery: Estimated delivery within 3 business days.
b. Shipping Costs
Shipping costs are calculated based on the delivery method selected and the total weight of your order. Shipping fees will be displayed at checkout before you finalize your purchase.
4. Order Processing
a. Order Confirmation
Once your order is placed, you will receive an email confirmation with your order details. Please review the confirmation and notify us of any errors immediately.
b. Processing Time
Orders are processed within 3 business days. Processing time does not include weekends or public holidays.
c. Shipping Time
Shipping times are estimates and may vary based on the delivery location and availability of items. We will provide you with an estimated delivery date at checkout.
5. Delivery
a. Delivery Address
Please ensure that the delivery address provided is accurate and complete. We are not responsible for delays or additional charges resulting from incorrect or incomplete address information.
b. Delivery Attempts
If no one is available to receive the delivery, our carrier will attempt to contact you to reschedule. Additional delivery charges may apply for re-delivery attempts.
6. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery on the carrier’s website.
7. Shipping Issues
a. Delays
While we strive to meet estimated delivery times, we cannot guarantee delivery dates. Delays may occur due to factors beyond our control, such as weather conditions or carrier issues.
b. Damaged or Lost Items
If you receive a damaged item or if your order is lost in transit, please contact us immediately at info@littledreamsboutique.com. We will work with you to resolve the issue as quickly as possible.
8. Returns and Exchanges
For information on returning or exchanging items, please refer to our Return Policy.
9. Contact Us
If you have any questions or concerns about our shipping policy or your order, please contact us at:
Email: info@littledreamsboutique.com
Phone: +971 501755400
Mailing Address: 7CQ5+CX3 – Al Qusais Industrial Area 5 – Dubai – United Arab Emirates